Introduction
Exact Compare Engine Solutions Ltd ("we," "our," or "us") operates the website exactcompareengine.co.uk. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
Information You Provide
- Contact Forms: When you submit our contact form, we collect your name, email address, subject, and message content
- Voluntary Communications: Any information you choose to provide when contacting us directly
Automatically Collected Information
- Cookies: We use essential cookies to remember your cookie preferences
- Local Storage: We may store your preferences (such as cookie consent) in your browser's local storage
- Server Logs: Our web server automatically records standard information such as IP addresses, browser types, and pages visited
How We Use Your Information
We use collected information for:
- Responding to your inquiries and contact form submissions
- Improving our website functionality and user experience
- Ensuring website security and preventing abuse
- Complying with legal obligations
Cookies and Local Storage
We use minimal cookies and local storage:
- Cookie Consent: We store your cookie acceptance preference in local storage
- No Tracking: We do not use tracking cookies or analytics cookies
- No Third-Party Cookies: We do not allow third-party cookies on our site
Outbound Links
Our website contains links to external websites (such as official product websites mentioned in comparisons). When you click these links:
- You leave our website and are subject to the privacy policies of the destination sites
- We are not responsible for the privacy practices of external websites
- We recommend reviewing the privacy policies of any sites you visit
Data Sharing and Disclosure
We do not sell, trade, or share your personal information with third parties, except:
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
Data Security
We implement appropriate security measures to protect your information:
- Secure server hosting with reputable providers
- Regular security updates and monitoring
- Limited access to personal information
Data Retention
We retain your information only as long as necessary:
- Contact form submissions: Up to 2 years for response and record-keeping purposes
- Server logs: Up to 12 months for security and technical purposes
- Cookie preferences: Until you clear your browser data or withdraw consent
Your Rights
You have the right to:
- Request information about what personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for data processing
- Lodge a complaint with data protection authorities
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
International Users
Our website is operated from the United Kingdom. If you are accessing our site from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +44 20 3371 9462
- Address: 47 Marlborough Street, London, W1F 7JU, United Kingdom